How It Works
Six chapters.One phone call.
From the moment of the accident until your claim is resolved, this is exactly what happens — and the only step that requires anything from you is the first.
First Notification
Call 0800 994 9096 the moment it happens. One conversation is all it takes — we capture the details, assess your situation and take immediate ownership of everything that follows.
Recovery & Safety
A trusted recovery operator is dispatched to your location. Your vehicle is recovered professionally and you are never left stranded at the roadside.
Secure Storage
Your vehicle is taken to a secure, monitored storage facility while your claim is progressed — protected, documented and ready for independent inspection.
Replacement Vehicle
A like-for-like replacement vehicle is arranged and delivered, so your life carries on uninterrupted while your own vehicle is off the road.
Repairs & Coordination
We coordinate repairs through manufacturer-approved repairers, managing engineers, estimates and schedules on your behalf until your vehicle is restored.
Claim Resolution
We liaise with insurers and legal professionals through to settlement. Costs are recovered from the at-fault party's insurer, and your claim is closed — properly.
Chapter One Starts Now
Make the call. We'll write the rest.
Emergency accident assistance is available 24 hours, subject to partner availability.